:: Volume 9, Issue 1 (March- 2020) ::
Caspian J Dent Res 2020, 9(1): 49-52 Back to browse issues page
Assessment of patient satisfaction during the process of treatment at postgraduate orthodontics department of Babol Faculty of Dentistry in 2018
Hadids Majd , Reza Ghorbanipour * , Soraya Khafri
, Dental Materials Research Center, Health Research Institute, Babol University of Medical Sciences, Babol,IR Iran. , reza.ghorbanipour@yahoo.com
Abstract:   (628 Views)
Introduction: The aim of this study was to determine satisfaction in patients undergoing orthodontic treatment in the orthodontics department of Babol Dental Faculty.
Materials & Methods: Totally, 76 participants answered to a self-administrated questionnaire, categorized into 4 sections: "physician- patient relationship”, “social – mental improvement”, “admittance and environment-related factors”, “patients’ overall experience of treatment”. The answer to each question was scored in 5 levels from “completely disagree” with -2 scores to “completely agree” with +2 scores. Positive scores (+1 and +2) to questions were considered as high satisfaction.
Results: Generally, 90% of participants reported high scores of satisfaction with “patient-physician relationship”, 75% with “environmental factors”, 72% with “overall experience of treatment” and finally 60% of them had high satisfaction with “social-mental improvement”.
Conclusion: A high level of satisfaction was reported by orthodontic patients in orthodontics department of Babol Dental Faculty.

Keywords: Patient Satisfaction, Orthodontics, Malocclusion, Physician-Patient Relations
Full-Text [PDF 831 kb]   (128 Downloads)    
Type of Study: Short Communications | Subject: Orthodontics

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Volume 9, Issue 1 (March- 2020) Back to browse issues page